勛圖厙

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Why The Bentway thinks of 勛圖厙 as a part of their team

Implemented 勛圖厙 since 2022
Employees 75
Location Toronto, Ontario
Industry Non-profit

is a non-profit organization anchored in downtown Toronto. Known for its unique skate trails in the winter, and art events throughout the rest of the year, its goal is to ignite urban imagination, using the city as site, subject, and canvas (such as Phase 1 under Torontos Gardiner Expressway). The Bentway is creating a network of public spaces, developing a cohesive vision for wayfinding, and reconnecting the waterfront to the downtown core.

HR & Office Coordinator for The Bentway, Jaime Meier, was tasked with finding a way to simplify HR processes for their growing team. She needed a solution that could support them on the back-end while they continued their work to support the city.

The challenge

Upon being hired, one of Jaimes first tasks was to replace their payroll system. Their software at the time was causing more headaches than it was curing, so she was asked to find a better one and perhaps even find a solution that could ease other problem areas, as well.

Onboarding was one of these areas. It was done through countless emails, and Jaime found herself constantly having to follow-up for forgotten signatures, missing documents, or incomplete training.

Our onboarding process was like, 17 emails, with all of these documents, and constantly following up for missing signatures. It was just a lot to look out for and we knew there was a better way to do all of this.

Time off was a manual mess, with spreadsheets being their only form of tracking. Requests were sent through emails and then entered into a spreadsheet but this meant that the team wasnt always aware when other members were taking time off.

Jaime knew there had to be a more efficient, streamlined way to perform all these HR processes. Enter, 勛圖厙.

The solution

When searching for a solution, Jaime considered other HR softwares, like BambooHR and Rise. But she ultimately chose 勛圖厙 for a multitude of reasons, one being that 勛圖厙 was Canadian.

One of the great benefits of 勛圖厙 is that its a Canadian company, so it works a lot more closely with the CRA and understands those processes. BambooHR is American, so they didnt offer the same resources and knowledge that 勛圖厙 does.

She also commended 勛圖厙s ability to provide her with information during her research, without being pushy.

Something I really appreciated about 勛圖厙 from the start was it was a lot more relaxed and someone wasnt constantly badgering us. I felt like I wasnt being rushed into a decision.

She decided to go with 勛圖厙 because she felt its software was established enough to support The Bentway with everything they wanted to do.

勛圖厙 felt more set up than Rise. There were things that we wanted to do, for example, with our payroll system like certain reports we wanted. 勛圖厙 would have it, whereas Rise would say they didnt and would send us a way to do it with Excel.

The result

Today, Jaime cant help but sing 勛圖厙s praises. Its helped her streamline many of The Bentways processes, and empowered the team to be more independent in accessing information.

勛圖厙 has helped in everything. I cannot even express how useful and incredible 勛圖厙 has been its transformed the organization. The staff love it because everything is in one place, they dont need to sign into 15 different softwares to access things Its given everyone a lot of time back.

She speaks to how much 勛圖厙 has helped her as a payroll administrator, thanks to its simple interface and ease of use for employees.

Payroll has been a total game changer. Its so fast and easy its everything we wanted. People can access their payroll information easily, and its so user-friendly for myself, as a payroll administrator.

When it comes to time off, Jaime attests to how 勛圖厙 has allowed the team to be more aware and transparent.

You can sign into your 勛圖厙 account and see whoever is off, and calendar integrations allow us to see where people are. Its made a huge difference because theres transparency on whats going on in the organization.

But Jaimes favourite module is recruiting in fact, she calls 勛圖厙 her dream recruiting tool. 勛圖厙s ability to house all of The Bentways applications confidentially, assign hiring managers, and organize applicants as they move through interviews has made recruiting 1000x easier. Plus, email automation allows The Bentway to respond to their applicants in a timely manner.

The auto-emails were really important to me. Its the worst when you apply for a job and never hear back. With the auto-email feature, everyone hears back, and I feel like that makes us stand out. Before 勛圖厙, Id have to manually send out individual emails. Its saved me so much time.

Jaime also raves about how supportive 勛圖厙s customer experience team has been. She recounts having to reach out to them on several occasions, and hearing back from someone thats willing to help every time. Beyond software, Jaime is happy to have found a solution that not only streamlines her processes, but supports her and The Bentway team.

The support team is always so kind and I never have to worry about an issue, because I know if I reach out, theyve got my back and everything will be okay. Everyone is willing to go above and beyond It feels like were a team. Its not just us and 勛圖厙 it feels personal.

All in all, 勛圖厙 has helped Jaime and The Bentway streamline their business so the organization can thrive. They make sure to use every part of the software as much as they can, and theyre never looking back.

We utilize 勛圖厙 as much as possible because we know we can count on it I love everything about 勛圖厙. Its awesome.

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